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National Hearing Care has introduced FREE Fridays, where you can drop into your local clinic on a Friday morning for any minor problems that may arise with your hearing aids.

These short appointments are on a first-come, first-served basis. We welcome all hearing aid wearers to take advantage of this great service, call your local clinic for more information on 0800 864 327. To find the nearest clinic to you click here.

This service is not extensive to our clinic in Havelock North. For hearing aid wearers in Papakura area, this service is offered on Thursdays.


Tinnitus is a subjective, involuntary sensation of sound which is not present in the external environment. Tinnitus can be heard in one or both ears or sometimes in the centre of the head.

What is Tinnitus?

It can be heard as a ringing, buzzing, hissing, whistling, throbbing, booming, clicking, roaring or cicada-like noise. Tinnitus can be a single sound or a number of different sounds. It can be present all the time or only occasionally, and can vary in intensity.

It can develop gradually or suddenly.

Tinnitus is usually a symptom of a problem within the auditory system.

Tinnitus is a common phenomenon with most people experiencing tinnitus at some time, especially in quiet surroundings. Approximately 20% of the population experience persistent tinnitus, and 4% of the population have tinnitus that severely impacts on quality of life.

People with tinnitus often find that they can no longer tolerate moderate to loud sounds, or they find everyday sounds increasingly annoying. This is known as decreased sound tolerance, with more severe cases known as hyperacusis.

What Causes Tinnitus?

While there are a number of factors which can lead to tinnitus, a common cause is hearing loss.

The auditory system has a constant background of neural activity. In the case of a hearing loss, this background activity is altered and can become exaggerated within the auditory region of the brain. Think of a radio that is not quite tuned correctly. To hear better you turn the volume up, but this increases the level of the background static at the same time.

This audible perception of neural activity is referred to as ‘subjective tinnitus’.


Tinnitus Treatment & Management

The aim of tinnitus treatment and management is to achieve habituation. Tinnitus habituation is when a person becomes less aware of their tinnitus and, when heard, does not associate the tinnitus with distress or anxiety. Just as someone living next to a railway track will tune out the sound of passing trains, so the brain can be trained to ‘tune out’ tinnitus.

There are several styles of hearing devices, the choices depend on individual preferences combined with the extent and nature of the hearing loss and your audiologist’s recommendation.click here to see options

There are several categories of funding assistance for hearing devices that may be available for clients, click here to see options